For returns or exchanges please download form and include with packaged merchandise.
Sven Original Clog’s customer service goal is simple: We are committed to providing our customers with total satisfaction. Contact us at firstname.lastname@example.org or call 1-800-243-7836 between 8 am and 5 pm we will be happy to help you. Please feel free to drop us a line to share your thoughts on our website, all comments are welcome.
There is a $45.00 restocking fee (per pair) for all returns.
**There is no restocking fee for Closeout Purchases or Children's Clogs.
Returns must be received 2 weeks after purchase.
We will need to inspect the clogs before a credit or exchange is issued. Worn clogs are not returnable. If the clogs are soiled or not in new condition, we will not issue a refund. You are responsible for return shipping charges.