For returns or exchanges please download form and include with packaged merchandise.
Contact us at: firstname.lastname@example.org or call 1-800-243-7836
There is a $45.00 restocking fee (per pair) for all returns of custom made clogs and clog boots.
There is no Restocking Fee for Exchanges.
There is no restocking fee for Closeouts or Children's Clogs.
Closeouts can not be exchanged, only refunded.
Returns must be received 2 weeks after purchase.
We will need to inspect the clogs before a credit or exchange is issued. Worn clogs are not returnable. If the clogs are soiled or not in new condition, we will not issue a refund. You are responsible for return shipping charges.
When sending returns back:Sven Original Clogs