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Return Policy

For returns or exchanges please download form and include with packaged merchandise.

Contact us at:  or call 1-800-243-7836  

There is a $45.00 restocking fee (per pair) for all returns of custom made clogs and clog boots.

There is no Restocking Fee for Exchanges.

There is no restocking fee for Closeouts or Children's Clogs.

Closeouts can not be exchanged, only refunded.

Returns must be received  2 weeks after purchase.

We will need to inspect the clogs before a credit or exchange is issued.  Worn clogs are not returnable.  If the clogs are soiled or not in new condition, we will not issue a refund.  You are responsible for return shipping charges.

When sending returns back:

Sven Original Clogs
10,000 Lake Blvd - for UPS
PO BOX 370 - for USPS
Chisago City, MN 55013